Customer Care
What Makes Us One Of The Best Hair Extensions Specialists In The North West?
Being a specialist hair extension salon and hair suppliers in Liverpool, we know the industry very well. We have over 12 years’ experience, and our mission is to provide the highest quality, 100% human hair that is affordable to suit everyone’s needs. Extensions and replacement services is all we do from Monday to Sunday, so we will ensure your new hairstyle will complement your hair type and current lifestyle.
We can keep prices down and quality high due to our ability to import the best luxury hair in large quantities. This is because we believe that everyone can, and deserves, to feel beautiful. Our hair is cuticle correct double drawn, meaning it is thick from the root to the tip.
We have all types, colours and lengths of hair in stock, and customise each extension specifically to your needs, to ensure you get perfectly colour matched, natural looking hair.
Book Your Consultation Today
Our consultations are done face-to-face in order to assess your hair and colour match it to your extensions. Our hair can be re-used again and again which will save you money in the long run. We will discuss hair extensions suitability, requirements, and the best hair extension method for you.
An in-depth hair extension consultation appointment will typically last around 15 to 20 minutes. If you decide to go ahead with the fitting, we will then colour match your hair for a perfect blend and get you booked in at a time most suitable for you. This can be anything from between 2 days to 1 week. Your deposit can be paid on or after the consultation via bank transfer or cash.
Simply call, text or email to book in for a consultation with our specialists before 1pm and your hair will be available by 11:30am the next day (excluding Sundays). We can discuss mobile based appointments within the surrounding area in Liverpool, or alternatively you can travel to us from across the North West and UK.
All hair appointments require a deposit and it is payable in advance. If the payment is not received, the slot will be given out without notice. This will go towards the final balance of our services. Please note that if extensions have been left in longer than the recommended 3 to 4 months, or if the hair has not been cared for properly and it has caused matting, a £25 charge will be added.
Lateness – Please let us know if you are going to be late for your appointment. If you are more than 15 minutes late, we may cancel your appointment.
As hair extension suppliers in Liverpool, we can provide the whole package you need to have your hair supplied and fitted, whether you have a mobile or salon appointment.